Let the user post Jira comments as internal or customer-facing from deploys
When deploying from sandbox to sandbox, we'd like the comments to post on the tagged jira issues, but would like to keep those comments internal instead of updating our clients. It would be good to have a security selection option when posting comments from gearset to jira.
3
votes
Jonathan Adlerstein
shared this idea
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Allie Fabian-Orris
commented
Yes! This is very important - it is very confusing to the customer when we are deploying something that relates to their ticket and they are seeing the deployment/validation comments in the customer facing comments in Jira. The ability to set comments to be posted Internally for Jira Service Management projects would be huge for our team!