i love the help you guys provide, really great.
Suggestion.. The yellow circle that you open and drop down.
1) can you move it to the header, and if there is a pending message show the yellow circle with a number in it ( number is count of pending messages )
2) can you make it a separate window model? typically when i am chatting, i need to see the entire screen and the current pinned model is usually in the way and i need to click the arrow to get rid of it.
If i could drag the window to another screen, that we be awesome