Automatically create a ServiceNow change request when a release has been created
We use ServiceNow for a change management processes. All changes to a production system require a change request. We release changes to production multiple times a week and even multiple times a day so this manual creation of ServiceNow change requests becomes tedious. It would be great is gearset could provide a way to automatically create a ServiceNow change request and auto-populate the description in servicenow with a list of changes included in the gearset release. It could be taken further like default assignment groups etc, but just creating a change request with the gearset changes and leaving it in draft state would be valueable. As it stands today, I'm having to code my own solution because this functionality doesn't exist in gearset.
Ryan Goodenberger
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