Help us improve Gearset
We love getting feedback from our users on how we can make Gearset even better. Post your ideas for improvements, new features, and bug fixes alike, and vote for others – let us know what’s important to you.
164 results found
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Using GitHub Apps to Replace Service Account for Team Shared Connection
Problem Statement / Current Situation:
For enterprise security compliance, organizations are moving to a model where all third-party integrations must use pure application-based identities (like GitHub Apps) instead of user-based accounts.
Currently, Gearset's CI/CD jobs require a "Team Shared Connection," (https://docs.gearset.com/en/articles/8455568-team-shared-source-control-connections) which uses a combination of a GitHub App for authorization and a separate GitHub "service account" user for commit attribution. While this is a functional workaround, it still forces us to create, manage, and secure a user entity in GitHub. This goes against modern security principles that aim to eliminate the management of all user credentials, even…
3 votes -
Delay Jira status updates until after post-deployment steps are completed
Currently, when using the Jira integration with Gearset pipelines, status updates happen immediately after the initial deployment completes, but before any post-deployment steps are executed.
We need the ability to configure Jira status updates to occur only after ALL post-deployment steps are successfully completed. This would ensure tickets only show as ready for validation when they're truly ready to be tested.
This is important for teams that have mandatory post-deployment steps (like data imports, configuration changes, or additional verifications) that must be completed before a story is actually ready for testing. The current behavior can lead to confusion when testers…
7 votes -
post commit azure
Enable/Disable feature for posting commit messages in Azure. Right now we have lot of commit messages as comments being posted against a work item in Azure. Its getting difficult for BA's and Dev's to look for comments from the team.
1 vote -
Add originating Sandbox(es) as a PR comment
It would be awesome to be able to see what Sandbox/org each commit (and thus PR) originated from. There is not many places to add the information to VCS as you can add comments only in the PR stage, but could you for example add comment to PR when promoting with the list of all commits + their origins?
1 vote -
Ability to link a existing PR to service now task or Incident
Currently Service now and gearset mapping only limited to Releases and Change Requests. In our company we use Requested Items, Request and Catalog Tasks, Incidents. We want Gearset PR Number to be linked Requested Item in Service Now .We want to display PR details on Requested Item in Service Now .
1 vote -
Add support for Jira Service Accounts
Jira has (finally) added Service Accounts, so that full Jira users are no longer required. Would be great to take advantage of this. For reference: https://support.atlassian.com/user-management/docs/understand-service-accounts/
1 vote -
Add an integration for Google Chat that includes an integration for Change Monitoring and Unit Testing.
Recently, it seems that Google Chat has reached some feature parity with Slack in that it has a defined integration avenue for adding notifications to Google Chat. I have found that I can set up a custom webhook to Google Chat for the CI jobs, but webhooks are not available on the other 2 features I am looking for notifications from.
I would either like to have:
a.) An integration for Google Chat with an app on the Google Chat side that we would add for the connection to our Gearset
b.) Webhook availability for more notifications, so I can…2 votes -
Provide a Model Context Protocol (MCP) for Gearset
It would be really helpful if there were a Model Context Protocol (MCP) server for Gearset. As companies are adopting AI LLM tools as part of their day-to-day work, integrations with tools like Gearset become a necessity and MCPs are becoming more and more available, even Salesforce has support now (https://developer.salesforce.com/blogs/2025/06/introducing-mcp-support-across-salesforce).
As an example, we use Claude Deskop connected with an Azure DevOps MCP (https://github.com/microsoft/azure-devops-mcp) to connect to ADO. Claude helps assess priorities, organize releases, check for duplicate issues, and even identify issues that have fallen through the cracks.
Expanding on that, it would be really…
1 vote -
Promotion PRs should show the original author on GitHub enterprise
Hello, according to the documentation here - https://docs.gearset.com/en/articles/8545155-why-are-my-prs-showing-the-pipeline-owner, promotion PRs created by Gearset in GitHub can show the original author of the PR. After talking with support, they told me that this feature is not supported for GitHub Enterprise. Could this be made available in Github Enterprise, as it is now in GitHub?
1 vote -
Add option to send notification to the Webex Teams for the Unit tests with the failed tests
Add option to send notification to the Webex Teams for the Unit tests with the failed tests. While setting up a new unit test job for one of our Salesforce orgs I have observed that there in no option to send the notification to the Webex Teams chats. It would be critical to our org as we use Webex.
2 votes -
Clickable Jira Request within Pipeline Promotion History
I would like the ability within the pipeline promotion history to make the Jira tickets clickable. That way a user could simply click the ticket reference to navigate directly to the request.
3 votes -
Add an option to ignore ".forceignore" files
When a repository contains a forceignore file, deployments to that repo will not include these elements.
Sometime however it might be necessary to explicitly deploy these elements (e.g. manually).I propose to add a flag "Ignore .forceignore" at least for manual comparisons + deploys to be able to still push generelly ignore components to the repository.
1 vote -
Add the ability to put CI jobs into folders
It would be great if we had the ability to put ci jobs into folders. We've accumulated a number of CI jobs. Some of these jobs are no longer in service and we're a bit reluctant to delete them as they may have historical information that we may later want or need. It would be great to be able to put things like this into folders to help reduce clutter and organize our CI jobs page. thanks for your consideration.
7 votes -
Add testing steps to Jira ticket
Like the new feature for adding pre/post deployment steps, it would be good to be able to add testing steps to a feature in gearset.
1 vote -
Post pull request descriptions to linked Jira ticket
It would be good to have the ability to post pull request descriptions to the linked Jira ticket of a feature. Currently there is limited visibility of the pull request description as its only visible in the code repository, therefore it would be good to see it on the jira ticket as a comment.
*05/11/25 With the addition of AI generated PR descriptions the information is even more valuable and should be more visible across the devops process.
1 vote -
Please add 'Type' and 'Priority' field from Jira to Reporting API.
In the absence of 'Type' and 'Priority' field from Jira in Reporting API, it become significantly challenging to report on Cange Failure Rate and Mean Time To Resotre and rely on either on the Jira title or description, which is again a heavy lifting in order draw the report.
1 vote -
Add Salesforce Data Cloud sandboxes as an option for deployments
Salesforce Data Cloud sandboxes are now generally available but to promote changes from sandbox to production, the only options are through Data Kit and change sets, CLI, or DevOps Center. Having the option to use GearSet would be helpful so all deployments were managed the same.
3 votes -
enable using a Repository Access Token instead of a Service Account
I would like to be able to use a repository access token instead of a service account to connect to VC (Bitbucket in my case). https://support.atlassian.com/bitbucket-cloud/docs/repository-access-tokens/
The main benefit for me would be the ability to conveniently authenticate while maintaining a high level of security, even in situations where corporate change management policies and SSO requirements can be cumbersome.
3 votes -
jira comment after deployment
Right now gearset posts comments to Jira when validation is completed and PR is merged.
We would like to have comments also when deployment is completed.The current comment "Successfully merged PR #297 from gs-pipeline/SF-23601-preprod into preprod" tells nothing to business users, they are not aware of git, CI/CD and what this message means.
Comment "Deployment to preprod is completed" makes much more sense for them.5 votes -
Allow configurable default settings for Jira integration
Allow us to customize the default behavior for the Gearset<>Jira integration. Currently, Gearset posts a comment on the linked Jira ticket every time a commit is started and completed. This creates a lot of noise on the ticket.
Currently the only way to customize the messages posted to Jira are on a ticket-by-ticket basis. Allowing an option to customize this at the org/pipeline level (e.g. only post a comment when a deployment succeeds) would be very helpful.
3 votes
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